Influential Books

Books We Keep On Hand for Ready Reference


Nontraditional Management Theory

Corporation Man; Who He Is, What He Does, Why His Ancient Tribal Impulses Dominate the Life of the Modern Corporation, Jay, Antony, Random House, 1971, ISBN: 0394472535 (out-of-print)

Jay, a former BBC executive and frequent author, applies the "new anthropology" to the patterns of behavior in the modern corporation.  He maps tribal structure onto the work groups, with "hunters," and "camp."  The former are responsible for going out to bring back game (look around your own organization), the rest of the organization are "women, children and old folks," tending the home fires.

     Jay points out that the band of hunters must trust one another to be effective:  The part of the band who are downwind have to trust that the band upwind will drive only a few animals in their direction, not a stampede.  He further posits that teams form under pressure; and a deadline (even if artificial) is a form of pressure.
The Magic of Conflict : Turning a Life of Work into a Work of Art, Crum, Thomas F., Touchstone Books, Oct. 1988, ISBN: 0671668366

Crum, applying the principles of the martial art Aikido, shows how conflict is a vital force tht can be shaped and focused.  Aikido is based on using the opponent's strongest direction and magnitude of movement, through exploitation of the consequent weakest direction and magnitude of movement, to transform the experience in some significant and productive way.  Conflict, Crum points out, is natural:  When two people have different desires, those desires conflict.  It's how we handle that conflict (instead of denying there is a conflict, or explaining it away) that marks our ability to behave honorably.  By (he)artfully shaping an   interaction that achieves some beneficial result for the maximum number of participants, we achieve win-win results for all.